The Challenge
The healthcare industry is among the most frequently targeted market for cyberattacks in the United States, including ransomware and data theft. Compliance mandates, intended to protect patient safety and ensure data privacy, mean that IT, NetOps, and SecOps must monitor and protect the performance and security of their network. Jason Workman, IT Manager at Capstone Rural Health knows this well. Maintaining the institution’s daily operations requires him to wear many hats. He needs a proactive solution that can constantly monitor the security of Capstone’s network and alert him when anything needs his attention. In addition, he needs a solution that can provide constant visibility into the users, devices, and applications that consume the bandwidth resources of his clinical environment.
The Solution
By implementing Plixer, Capstone has gained better visibility and context into its network.
I would absolutely recommend Plixer to all my peers… and if you don’t have it, you’re missing a big piece of your security system
Jason Workman, IT Manager at Capstone Rural Health
Plixer monitors Capstone’s network in the background, allowing IT to focus on other tasks until an alarm gets triggered. Automatic alerts let the team know exactly where and when to investigate, providing rich context and granular data to complete root cause analysis for any network and security incident that may occur. This enables them to save time investigating fewer false positives and remediating situations quickly, ensuring they use their time most efficiently. Plixer also delivers value in maintaining network performance, providing the information needed for smooth implementations during large network projects, while ensuring minimal impact on user experience and clinical workflows.
The Results
Plixer gives Capstone visibility into its Network, helping to reduce risk, safeguard medical records, protect patient safety, and deliver world-class clinical care. They now have a highly efficient solution to monitor network anomalies, whether they’re security threats or user experience issues.
Capstone now operates more efficiently and effectively, in a world of fewer false positives, where they can enjoy more focus and save time and energy. Plixer’s proactive alarms and alerts tell them exactly when and where to start an investigation, while granular data and rich context make investigations even more efficient. With Plixer as their eyes and ears, the IT team has reduced investigation time and freed up more time and attention for other activities.